Sports / Mobile
From RTP to rollover, from Asian handicap to KYC — this glossary covers the terms you will actually see inside the sharkluck lobby, your account dashboard, and the payment screens. Whether you are reading odds on a PBA match or checking a live casino table limit, understanding the language helps you make sharper decisions at every screen.
Knowing a definition in isolation is one thing. Seeing where it appears on an actual screen is more useful. When you open a slot title from the lobby — say, Sari-Sari Jackpot Slots — the game detail panel shows RTP and volatility together. That pairing tells you how often prizes hit and how large they tend to run. Move over to No Commission Baccarat Live and the term you need shifts: house edge and commission structure replace RTP entirely. On the payment side, when you fund your account via GCash or PESONet, the transaction record uses terms like reference number and pending status — those are account-language terms, not game terms.
When you open Sari-Sari Jackpot Slots, the game details tab displays the published RTP figure. That percentage tells you the theoretical return rate over a large number of rounds — it is a provider-disclosed stat, not a session promise.
No Commission Baccarat Live removes the standard 5% cut on Banker wins. The term house edge still applies — it shifts slightly when commission is removed. The table info panel inside the game shows the applicable edge for each bet type.
After a GCash deposit, your account wallet shows a pending or confirmed status. Pending means the payment gateway has received the instruction but the funds have not yet posted. Confirmed means the amount is credited and available for wagering.
Inside Mines Pinoy, the multiplier term describes how the prize scales as you uncover safe tiles. Each step up increases the multiplier shown on screen. Cashing out before hitting a mine locks in the current multiplier value to your wallet.
If a definition here does not fully answer what you are seeing on your screen — whether it is a wager requirement on a information, a KYC document step, or an unfamiliar odds format — our support team can walk you through it. Reach out through any of the channels below. Availability depends on eligible regions and local access conditions.
Start a live chat from the account page. Use it for quick glossary questions tied to a specific screen — tell the agent which page or feature you are looking at and they will point to the exact term in context.
Send a detailed question to the support email address listed in your account settings. Useful for longer account-language or KYC questions where you need a written reply you can refer back to.
The help section inside your logged-in account groups common term questions by category — payments, game rules and account verification. Check there first before contacting the team directly.
Every choice you make inside the lobby — which game to open, which bet to place, how to read a transaction record — rests on at least one term from this glossary. A player who understands volatility before opening Bingo 75 Ball sets a session budget that matches the game's pace. One who knows what rollover means reads a promotion condition without surprise. On the payment side, knowing the difference between InstaPay and PESONet tells you which transfer path to pick when you move funds between your bank and your account wallet. None of this requires deep technical knowledge.
The sharkluck lobby uses terminology across four distinct areas. Knowing which group a term belongs to helps you find its definition faster and apply it to the right screen or decision.
RTP, volatility, house edge, multiplier, bonus round, payline, scatter — these appear in game detail panels and paytables. You see them most in slots like Sari-Sari Jackpot Slots and crash games like Mines Pinoy. Check the game's own info tab for the values the provider has published.
Decimal odds, Asian handicap, over/under, spread, moneyline — these live in the sportsbook section. Basketball betting on PBA and NBA lines uses decimal and Asian handicap formats most often. The odds displayed update with the market; the format selector in settings lets you switch between decimal and fraction.
Deposit, withdrawal, pending, confirmed, reference number, e-wallet, InstaPay, PESONet, Bank Transfer — these appear on the payment and transaction screens. Your account wallet page shows each transaction with its current status. GCash and Maya deposits are logged the moment the gateway confirms receipt.
Rollover, turnover, wagering requirement, eligible game, minimum odds, expiry — these appear inside the terms attached to any information shown in your account dashboard. Read this group carefully before accepting any offer; the rollover figure tells you the total wager volume needed before withdrawal is available.
The six terms below come up most often in slot and live casino sections of the lobby. Each answer is a working definition — practical enough to use the moment you see the term on screen.
RTP stands for Return to Player. It is the percentage of total wagers a game returns to players over many rounds, as calculated and published by the game provider. It is a long-run statistical figure, not a per-session promise.
House edge is the percentage of each bet the platform retains as revenue over time. A 2% house edge means the platform keeps an average of two pesos for every hundred wagered. It is the mathematical complement of RTP in table games.
Volatility describes how a slot distributes its prizes. High volatility means larger prizes that hit less often. Low volatility means smaller prizes that come more frequently. The game info panel shows this where the provider has disclosed it.
Wager and turnover both refer to the total amount bet. In information conditions, a turnover requirement states the total bet volume you must reach before a gameplay becomes withdrawable. It counts bets placed, not net wins.
A jackpot is a slot game's top prize, awarded on rare symbol combinations or triggered features. The prize value is defined by the game provider and shown in the game's paytable or prize table — sharkluck does not set or alter it.
A live dealer game streams a real human dealer running a card or table game in real time. You place bets on your device and the dealer executes the round on camera. No Commission Baccarat Live is one example available in our live casino section.
These six terms belong to the sportsbook, payment and account-verification areas. They are distinct from the game mechanics above and each one points to a specific screen or process step inside your account.
Asian handicap is a betting format that removes the draw outcome by giving one team a head start in goals or points. It splits the stakes more evenly between two sides and is common in basketball and football markets on the sportsbook.
Over/under is a bet on whether a combined score or stat will finish above or below a line set by the sportsbook. In a PBA game, you bet whether total points scored will exceed or fall short of the posted number — the actual winner does not matter.
Rollover is the total bet amount you must place before funds linked to a information can be withdrawn. If a rollover is set at five times the deposit, you must wager five times that deposit amount across eligible games before requesting a cash-out.
An e-wallet is a digital payment account — GCash, Maya and GrabPay are the e-wallets supported for deposits and withdrawals at sharkluck. Funds move from your linked e-wallet to your account wallet and back through the payment screen in your account.
KYC stands for Know Your Customer. It is a verification process where you submit identification documents to confirm your identity. Your account may require KYC completion before a withdrawal is processed. The required documents and upload steps are listed on the verification page inside your account.
A reference number is a unique code generated for each transaction — deposit or withdrawal. Your account transaction history shows it next to the amount and status. Use this number when contacting support about a specific payment that is pending or unresolved.
These questions are about applying the glossary terms to real actions inside your account and the lobby — distinct from the definitions above.
Open any slot title from the lobby and look for the information or rules tab inside the game window. Where the provider has disclosed RTP, it appears there. Not every studio publishes RTP in the same location — Pragmatic Play and Habanero typically include it in their game rules panel.
After completing a GCash transfer, go to your account wallet and open the transaction history section. Each deposit entry shows a status — pending or confirmed — alongside the amount and a reference number. If the status stays pending beyond the expected window, contact live chat with the reference number.
Pending means your withdrawal request has been received but not yet processed. The status updates to confirmed once the funds have been released to your nominated payment method — GCash, Maya, Bank Transfer or PESONet. Processing times are shown in the withdrawal section of your account.
Your account dashboard shows the current state of any information attached to your account, including the rollover progress. Log in and check the information or offers section. The remaining wager volume needed before withdrawal is unlocked is displayed there in real time.
Yes. The sportsbook settings let you choose between decimal, fractional and American odds formats. The selector is in the sportsbook display preferences section, accessible after login. For PBA and NBA basketball markets, decimal format is the default shown on the main betting screen.
Log in, go to your account settings, and open the identity verification section. The page lists the documents accepted and the upload steps. Once submitted, verification status updates inside the same section — you do not need to contact support unless the status shows an error after submission.